At Cartorza.store, we aim to ensure your orders arrive promptly, safely, and with full transparency. Below is a summary of our shipping procedures, delivery timelines, handling times, and related guidelines for customers within the United States.
1. Shipping Origin
All orders are shipped from:
56 Intervale St, Brockton, Massachusetts 02302 United States
2. International Delivery
We currently do not ship outside the United States.
3. Shipping Charges
We offer free shipping nationwide, including destinations in Alaska and Hawaii.
There are no hidden fees on any order.
4. Delivery Carriers
Depending on your location and order size, we ship via trusted carriers such as USPS, UPS, or FedEx.
5. Order Cut-Off Time
Orders placed after 2:00 PM EST will be handled on the next business day.
6. Delivery Timeline
Processing Time: 1–2 business days
Shipping Time: 3–5 business days
Total Estimated Delivery: 4–7 business days
7. Tracking Information
Once your order is shipped, a tracking number will be sent to your email. You can monitor your package through the carrier’s tracking tool.
8. Return & Refund Overview
Returns Accepted: Within 30 days from delivery date
Refund Process: Issued within 10 business days after the returned item is inspected
9. Shipping Problems
Wrong/Damaged Orders: Report within 24 hours of receiving your delivery
10. Changes & Cancellations
You may cancel or modify your order within 24 hours of purchase. After this period, any updates will be subject to our return policy.
11. Unexpected Delays
In rare cases of delays due to weather, carrier disruptions, or unforeseen events, we’ll notify you promptly via email.
12. Contact for Shipping Inquiries
Business Name: Cartorza LLC
Tel:+1 (508) 586-1880
Email: support@cartorza.store
Address: 56 Intervale St, Brockton, Massachusetts 02302, United States
Business Hours: Monday-Friday 9:00 AM to 6:00 PM EST